Last updated: July 3, 2026

Client Policies

These policies help maintain a professional, respectful, and predictable appointment experience.

Professional Scope

Services are professional wellness massage services only. The studio does not provide clinical care, emergency support, or services outside professional massage scope.

Arrival

Please arrive a few minutes before the confirmed appointment time. Late arrival may reduce the available session time.

Cancellations

Please provide at least 24 hours notice for cancellation or rescheduling. Late cancellation or missed appointments may be subject to a fee.

Comfort and Communication

Clients may ask for pressure, temperature, music, or positioning adjustments during the appointment. The therapist may adjust or stop a session when needed for safety or comfort.

Conduct

Respectful conduct is required. Requests or behavior outside professional service boundaries may result in immediate cancellation, refusal of future appointments, and applicable charges.

Contraindications

Some conditions may require postponing or modifying a massage session. Clients should consult a healthcare provider when unsure whether massage is appropriate for their circumstances.

Minors

Appointments for minors, where offered, require involvement and consent from a parent or legal guardian.

Contact

Policy questions can be sent to [email protected].